Pre-Auth with Pin Payments

This article assumes you have Pin Payment already set up. Refer to the Pin Payments Setup help doc for general guidance on setting up Pin Payments if required.

Pre-Auth is typically used for Bonds and allows you to authorise a charge (for up to 7 days), and later capture the charge if applicable.

Pre-Auth Summary

Pin Payments do not charge fees on pre-auths, which are valid for up to 7 days.

Fees are only applicable when the card charge is actually captured (meaning the transaction is processed and the money taken from the customer's card).

If you need to charge a Bond immediately for hires over 7 days then you still need to go through the Pre-Auth process, and you can come back into the Pin Payments screen and Capture the pre-auth immediately. You will however need to refund the customer's bond if the hire items are all returned in good order.